VIP should feel different.

That’s why every level of the A Big Candy VIP Program adds something more to your experience. More rewards. More perks. More personalized attention. And at the highest levels, a dedicated VIP Host who knows exactly how to look after you.

Stay active, move through the levels and unlock more of what the program has to offer.

Appreciation Chips

A little thank-you goes a long way. Receive monthly Appreciation Chips based on your VIP level and activity, with bigger rewards waiting at higher levels.

Weekly Insurance

Not every session goes your way. Eligible VIP players can receive up to 30% Weekly Insurance to take some of the sting out of a rough week.

Monthly Insurance

Reach the higher VIP levels and you can unlock Monthly Insurance too, giving you another opportunity to get something back.

Daily Free Spins

A VIP perk you don’t have to wait around for. Enjoy Free Spins every day as part of your VIP benefits.

Priority Withdrawals

When it’s time to withdraw, waiting isn’t exactly the fun part. Higher VIP levels receive priority processing, increased withdrawal limits and even faster payouts for crypto players.

Dedicated VIP Support

From VIP Level 3 onwards, you’ll have your own dedicated VIP Host to help with rewards, promotions, withdrawals, account questions and anything else you need along the way.

And there’s more where that came from.

Exclusive promotions, personalized rewards, premium gifts and special extras are all part of making VIP at A Big Candy feel like VIP.

Appreciation Chips

Get monthly VIP Appreciation Chips based on your level and activity. The higher you go, the more there is to enjoy.

Daily Free Spins

Free Spins, every day. No special occasion required.

Weekly & Monthly Insurance

Eligible VIP players can receive up to 30% Weekly Insurance, while higher levels also unlock Monthly Insurance for an extra layer of rewards.

Birthday Rewards

Your birthday deserves more than a notification. VIP players can look forward to special bonuses and surprises when their big day comes around.

Comp Points Redemption

Your play earns Comp Points, and those points can be redeemed for cash rewards. Simple.

Loyalty Bonuses

Loyalty should pay off. As your VIP level increases, so does your Loyalty Bonus, reaching up to 100% at the highest level.

Personal VIP Host

Higher VIP levels come with a dedicated VIP Host who can help with exclusive offers, account support, promotions and personalized VIP service.

Gifts & Deliveries

Some rewards don’t belong on a screen. Top-tier VIP players can receive exclusive gifts and personalized surprises delivered directly to them.

Priority Withdrawals

Higher VIP levels mean faster withdrawal processing, priority assistance from our VIP Team and increased withdrawal limits.

Entry into the A Big Candy VIP Program is determined solely at the discretion of the A Big Candy VIP Team.

VIP levels, rewards, bonuses, insurance offers, gifts and other benefits are based on overall player activity and may be modified, upgraded or withdrawn at any time at the discretion of the A Big Candy VIP Team.

VIP status is reviewed on an ongoing basis to determine continued eligibility for each level and its associated benefits.

For full details regarding the VIP Program, please refer to the General Terms and Conditions available on the website

Being VIP means having someone in your corner.

Our VIP Hosts are here to help make your time at A Big Candy easier, smoother and more rewarding. Whether you have a question about your benefits, an exclusive promotion, a withdrawal or your account, your dedicated VIP Host is ready to help.

VIP Host Hours

12:00 PM – 8:00 PM AST

For general questions, you can also visit our FAQ page for answers to many of the most common questions.

If you need assistance outside VIP Host hours, or you’re having trouble logging into your account, email [email protected] and our support team will be happy to assist.

Please note that you must be logged into your account to access Live Chat with your VIP Host.